Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week.
Contacting a Patient
If you come to visit a patient, please see our maps for directions. Free Valet parking is available at the front entrance of the medical center.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o Wm. Jennings Bryan Dorn VA Medical Center
6439 Garners Ferry Road
Columbia, SC 29209
For the location of an inpatient or their phone number, dial the Medical Center at (803) 776-4000.
Telephone Care
Please contact our Telephone Advice Program (TAP) if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
Monday through Friday 8:00 a.m. - 5:00 p.m.
- Outside Columbia, but within the state of South Carolina only: call Toll Free: 1 (888) 651-2683
- In Columbia call: (803) 647-5829
- If you live outside Columbia: call 1 (800) 293-8262
- Available 24 per day, 365 days per year.
- Staff will answer you questions about appointments and services.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
Patient Representative
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is provided below:
Contact (803) 776-4000
(1-800-293-8262)
Kathryn C. Dixon, Ext. 6879, Room Number 1C103
Margaret Lockett, Ext. 7983, Room Number 1C103A
Michelle Hayes, Ext. 6612, Room Number 1C103C
Evetta Gregg, Ext. 7696, Room Number 1C102
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at (803) 776-4000, Extension 6183.
Release of Information
If you need to get information from your medical records, please contact our at (803) 776-4000, Extension 6290.
News Media
Members of the news media should contact our Public Affairs Officer at (803) 695-6780 or (803) 776-4000, Ext. 6134.
Former Prisoners of War (FPOW) Advocate
Former prisoners of war should contact our FPOW Advocate, Amy Phelps, LMSW at (803) 776-4000, Ext. 7968.
Webmaster
To report problems with this website, please contact the Webmaster. You may also contact that office at (803) 776-4000, Extension 4311.
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