Rock Hill Town Hall
Medical Center Director Rebecca Wiley addressing Veterans at the town hall on April 11. Photo: VA/Kevin Lee McIver
Providing the highest quality health care for Veterans while encouraging them to take an active role in their care is a critical component of VA’s Patient Centered Care model. It is also the basis for the recent town hall meeting that engaged Veterans to learn first-hand how to improve health care for America’s heroes.
“The town hall was an excellent forum to dialogue face-to-face with our Veterans so we may best understand their needs and continuously improve our health care programs and services,” said Medical Center Director Rebecca Wiley. Some 50 Veterans along with representatives of Veterans Service Organizations participated in the town hall held at the York County Government Complex on April 11 in Rock Hill, South Carolina.
At the meeting numerous topics were addressed including parking area capacity, the size of the waiting room, walk-in procedures, staff communications, and more.
“Hearing directly from Veterans is important to them and very important to us,” said Associate Director for Patient Care and Nursing Services Ruth Mustard. “Through their interaction with VA staff and forums such as this town hall we learn more about innovative ways to improve our VA health care.”
The Dorn VA Medical Center serves more than 70,000 Veterans annually and provides care through the main hospital in Columbia and seven community based outpatient clinics in Anderson, Florence, Greenville, Orangeburg, Rock Hill, Spartanburg, and Sumter. Town hall meetings will be held throughout the month of May at the six other clinics. For more information visit the Dorn VA Medical Center Web site event calendar.
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About Us: Fully accredited by The Joint Commission, the William Jennings Bryan Dorn VA Medical Center (VAMC) is a 216 authorized bed hospital facility that provides care through the main medical center in Columbia and outpatient care through seven Community Based Outpatient Clinics located in Anderson, Florence, Greenville, Orangeburg, Rock Hill, Spartanburg, and Sumter. More than 73,000 Veterans were seen in 2012 for a total of 906,858 outpatient visits and a 4,821inpatients treated. A level 1C teaching hospital, Dorn VAMC provides a full range of patient care services, with state-of-the-art technology, education, and research. Comprehensive health care is provided through primary care, tertiary care and long-term care in areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, cardiology, neurology, oncology, dentistry, geriatrics and extended care. Active relationships exist with the University of South Carolina School of Medicine, the U.S. Army’s Fort Jackson, and Shaw Air Force Base.
