Contact the Columbia VA Health Care System - Columbia VA Health Care System
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Columbia VA Health Care System


Contact the Columbia VA Health Care System

Columbia VA Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

Our administrative hours of operation are Monday through Friday, 8 a.m. to 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week.


Contacting a Patient

If you come to visit a patient, please see our maps for directions. Free Valet parking is available at the front entrance of the medical center. There is a shuttle services available. Click here to view our current parking lot and shuttle stop map. 

If you would like to send a card, gift or flowers to a patient, the mailing address is: 

  Patient Name (Patient Room Number)
  c/o Wm. Jennings Bryan Dorn VA Medical Center
  6439 Garners Ferry Road
  Columbia, SC 29209

For the location of an inpatient or their phone number, dial the Medical Center at (803) 776-4000.


Telephone Care

Please contact our Telephone Advice Program (TAP) if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.

Monday through Friday 8 a.m. to 5 p.m.

  • Outside Columbia, but within the state of South Carolina only:  call Toll Free:  (888) 651-2683
  • In Columbia call: (803) 647-5829
  • If you live outside Columbia:  call (800) 293-8262
  • Available 24 per day, 365 days per year. 

Staff will answer your questions about appointments and services.


Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, visit My HealtheVet, or visit the Veterans Appointment Request Tool site.


Patient Representative

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is provided below:

Contact (803) 776-4000 ext. 6937 (1-800-293-8262)

  • Lisa Boxton
  • Maurice "Reesie" Gillard
  • Michelle Hayes
  • Maggie Lockett
  • Candler Rhodes
  • Lisa Young
  • Nate Gantt
  • Evetta Gregg


Compensation and Pension

To speak with someone in compensation and pension, call the Medical Center at (803) 776-4000, Extension 4364.


Freedom of Information Act (FOIA) and Privacy Act

If you need to submit a Freedom of Information Act request, please call (803) 776-4000 Extension 7692.


Release of Information

If you need to get information from your medical records, please contact our at (803) 776-4000, Extension 7734.


News Media

Members of the news media should contact our Public Affairs Office at (803) 776-4000, Extension 6519/6998, or email Columbia VA Public Affairs.



To report problems with this website, please contact the Webmaster.  You may also contact that office at (803) 776-4000, Extension 6519/6998.