Columbia VA Health Care System
Our Patient Advocate program seeks to give you and your family the security of knowing someone is personally available to focus on your individual concerns and rights as a patient. We work directly with all departments on your behalf and can address your questions, problems or special needs quicker. If you, or a Veteran you care for, has not been able to resolve important issues related to VA through other means of communications, please contact one of our highly-skilled patient advocates listed below who will be eager to help you with your concern in a timely manner.
803-776-4000 Ext. 7696
803-776-4000 Ext. 6612
803-776-4000 Ext. 7030
Alternatively, you may contact us through e-mail using the VA National Inquiry Routing & Information System (IRIS).
Our Patient Advocates seek to give you and your family the security of knowing someone is available to focus on your individual concerns and rights as a patient.
For a listing of additional contacts, please visit our phone directory.
See contact information below...
Thanks for a Good Job Card
Your feedback about the care and services you receive through the Columbia VA Health Care System provides us an opportunity to make changes and improvements; Feedback gives you the opportunity to make a suggestion, and correct problems or give a compliment.
During your stay, you may be surveyed by one of our Patient Advocates. This is a short patient satisfaction survey asking for feedback about your perception of the care you are receiving.
You may answer your quick card anonymously, or you may provide your name and contact information if you would like us to contact you about the resolution of any issues.
Survey of Health Care Experience of Patients
After your visit, you may receive a confidential questionnaire in the mail asking you about your most recent outpatient or inpatient treatment at our medical center.
Please use the survey to let us know of any concerns, complaints, or questions you have about your care, so that we can resolve them. We also appreciate compliments about what we are doing right.
Dorn VAMC Patient Advocates
Patient Advocate – (803) 776-4000 ext. 6937
Lisa Boxton, Bldg. 100, Room 1C103A
Maurice "Reesie" Gillard, Bldg. 100 Main Lobby
Michelle Hayes, Bldg. 100, Room 1C103C
Maggie Lockett, Bldg. 100, Room 1C103D
Sam Myers, Bldg. 100, Room 1C103B
Candler Rhodes, Bldg. 103 Lisa Young, Bldg. 103
Nate Gantt, (864) 299-1600 Ext. 2740 Greenville Outpatient Clinic
Evetta Gregg, Bldg. 100, Room 1C102 – Chief, Stakeholder Relations