202004-01-24 - Columbia VA Health Care System
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Columbia VA Health Care System

 

202004-01-24

April 2, 2020

Protect Yourself From COVID-19: Access VA Care from Home

The Columbia VA Health Care System is committed to providing high-quality care while keeping Veterans safe from the coronavirus (COVID-19).

“Due to COVID-19 precautionary measures and out of concern for our Veterans, we are honoring current social isolation and distancing guidelines,” said David Omura, Columbia VA HCS Director/CEO. “Through VA’s virtual care tools, we are able to leverage available technology to make sure that our patients and staff are as safe as possible during this time.

To help us address our Veterans’ most-urgent needs first, the Columbia VA asks that Veterans use our online tools for routine or non-urgent questions.

Here are some examples:

  • Telephone or Video Appointments – Veterans can receive care at home — either over the phone or via video using VA Video Connect on their computers, smartphones, or tablets. To set up telephone or video appointments, Veterans can send their provider a secure message on My HealtheVet by visiting myhealth.va.gov. Veterans may also call, but VA is requesting that Veterans only call with urgent needs at this time. To learn more about VA Video Connect, visit mobile.va.gov/app/va-video-connect.
  • Prescription Refills – Veterans can request prescription refills and order and ship medications to their homes using My HealtheVet or the Rx Refill mobile app. Download the app at mobile.va.gov/app/rx-refill.
  • Text Message Reminders – Veterans can use Annie’s Coronavirus Precautions protocol to send automated text messages with information about COVID-19. This application helps Veterans monitor for symptoms and can assist if they need to contact their VA facility for care. Enroll at mobile.va.gov/annie.
  • Secure Messaging – With My HealtheVet, VA’s online patient portal, Veterans can send online secure messages to your VA health care team to ask them nonurgent health questions. Register at www.myhealth.va.gov.

If you have flu-like symptoms such as fever, cough, and shortness of breath, CALL us at (803) 647-5829 or Toll Free at (888) 651-2683 prior to coming to the facility. Read VA’s latest information on the new coronavirus at www.publichealth.va.gov.